Dezavala Family Dental
5563 De Zavala Rd, Suite 160, San Antonio, Texas, 78249
The office is widely recognized for its exceptionally friendly staff, with many patients specifically praising the dental assistant JC for his ability to calm anxiety. While many families have had great experiences, there is a notable divide in reviews regarding front desk communication and billing transparency. Patients appreciate the thorough explanations provided by the clinical team, though some feel the administrative side can be dismissive.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request to work with specific assistants if you have high anxiety; the team is very accommodating to patient preferences.
✓ What Works Well
- Excellent patient care for those with dental anxiety
- Highly skilled and personable dental assistants
- Welcoming and family-oriented atmosphere
✗ Areas to Improve
- Inconsistent front desk customer service
- Billing and insurance transparency issues
- Occasional long wait times for scheduled appointments
- Do you accept my specific dental insurance?
- What are the options for patients with high dental anxiety?
JC is a standout employee who makes the visit stress-free.
The clinical team is great, but the front office needs better training.
They are very patient with children and special needs patients.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78249
- Country United States
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