Health & Medical · Primary Care

DFW Primary Care PLLC - Sumana Ketha, MD - Kopila Gopali, NP

2925 Skyway Cir N, Suite 100, Irving, Texas, 75038

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

This clinic is highly polarizing. A segment of patients praises Dr. Ketha for her compassion and thoroughness, while a significant number of others report severe issues with billing, referral management, and unprofessional staff. Many patients feel the practice is more focused on generating revenue through unnecessary follow-ups than on patient care.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 25/100
Pro Tip

Clarify all potential costs and billing codes before agreeing to any 'follow-up' phone calls or extra tests.

High volume of follow-ups
Frequent billing disputes
Pros & Cons

✓ What Works Well

  • Compassionate care from Dr. Ketha
  • Clean and modern facility
  • Some very helpful staff

✗ Areas to Improve

  • Aggressive billing practices
  • Poor referral management
  • Unprofessional front desk
Frequently Asked Questions
  • Why am I being billed for a phone call?
  • How do I get my referral processed?
User Feedback

Dr. Ketha is great, but the office is a scam.

They charge for everything, even phone calls.

Referrals take forever to get processed.

Location Details
Street: 2925 Skyway Cir N, Suite 100
Neighborhood: Irving
City: Irving
State: Texas
Postcode: 75038
Country: United States
Location
2925 Skyway Cir N Suite #100, Irving, TX 75038
Quick Info
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