106 Plaza Dr, Ste B, Red Oak, Texas, 75154
DFW Rheumatology is generally well-regarded for its clinical care, with many patients praising Dr. Patel and his team for their expertise and bedside manner. However, there are significant complaints regarding administrative issues, including difficulty reaching the office, scheduling errors, and billing concerns, which some patients find very frustrating.
The clinical care is excellent; be persistent with phone communication and keep records of all billing.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office communication needs work.
I finally found relief for my arthritis.
Communication is a major pain point.