4911 S Arrowhead Dr, Suite 100, Independence, Missouri, 64055
Patients generally find the imaging services efficient and the technicians professional. However, there are recurring complaints about aggressive billing practices and poor communication regarding payments. While the clinical experience is often positive, the administrative and financial interactions leave many patients feeling frustrated.
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✓ What Works Well
✗ Areas to Improve
Great imaging, but the billing department is a headache.
Technicians are spot on and very kind.
Too many automated calls.