Diagnostic Outpatient Imaging on Montana
6065 Montana Ave, Suite A-6, El Paso, Texas, 79925
This facility is a mixed bag. Many patients praise the friendly staff, clean environment, and efficient service. However, there are some very serious complaints regarding administrative incompetence, scheduling errors, and a lack of empathy in emergency situations. It seems like a place where the technical staff is great, but the front office and management need significant improvement.
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✓ What Works Well
- Friendly and professional technicians
- Clean and comfortable facility
- Efficient service for some
✗ Areas to Improve
- Administrative incompetence
- Scheduling errors
- Lack of empathy in emergencies
- Why was my appointment canceled?
- Can I get my results online?
- How long is the wait?
The techs were great, but the front office is a mess.
I felt like a number, not a patient.
Great service, but the admin side needs work.
- Category Health & Medical
- Neighborhood El Paso
- City El Paso
- State Texas
- Postcode 79925
- Country United States
