Diamond Collision Repair
1440 N Kilpatrick Ave, Chicago, Illinois, 60651
Diamond Collision Repair is a polarizing shop. Many customers are thrilled with the quality of work and the professionalism of staff like Pablo. However, there are serious complaints regarding long wait times, poor communication, and some reports of low-quality repairs. It seems to be a shop that can do great work but struggles with consistency and customer service.
We analyze 73 public reviews for Diamond Collision Repair using our data models and filter out spam to highlight only authentic feedback.
Ask for a clear timeline and get it in writing before leaving your vehicle.
✓ What Works Well
- High-quality body work
- Professional staff
- Insurance coordination
✗ Areas to Improve
- Long wait times
- Poor communication
- Inconsistent repair quality
- Why is my repair taking so long?
- Do they use OEM parts?
- Can I get a status update?
My car looks brand new, great job.
They kept my car for months with no updates.
Pablo is the only one who knows what's going on.
- Category Automobile
- Neighborhood Chicago
- City Chicago
- State Illinois
- Postcode 60651
- Country United States
