Diamond Dental
31569 Canyon Estates Dr, Suite 120, Lake Elsinore, California, 92532
Diamond Dental has a very mixed reputation. Some patients love the friendly staff and the care they receive, while others report significant issues with billing, upselling, and unprofessionalism. There are recurring complaints about long wait times and difficulty getting clear answers about costs. It seems to be a practice where your experience depends heavily on which staff member you interact with.
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Always ask for a detailed treatment plan and cost breakdown before any procedure to avoid billing surprises.
✓ What Works Well
- Friendly and caring staff
- Good with children
- Clean facility
✗ Areas to Improve
- Billing transparency issues
- Upselling of unnecessary services
- Long wait times
- Why is the billing so confusing?
- Why is the wait so long?
- Are these services really necessary?
Great care, but watch your billing statements closely.
The staff is generally friendly, but the front desk can be hit-or-miss.
If you have insurance, get a detailed treatment plan in writing.
- Category Health & Medical
- City Lake Elsinore
- State California
- Postcode 92532
- Country United States
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