Diamond Star Dental
31280 Bob Hope Dr, Suite 102, Cathedral City, California, 92276
Diamond Star Dental is widely celebrated for its compassionate care, especially for patients with dental phobias. The staff is frequently described as sweet and attentive, with many patients highlighting the calming environment and thoughtful amenities like TVs and headphones. However, there are notable complaints regarding administrative issues, specifically with billing and appointment management, which have left some patients feeling frustrated.
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They offer Netflix and headphones during procedures to help with anxiety.
✓ What Works Well
- Excellent for anxious patients
- Friendly and compassionate staff
- Comfortable, modern office environment
✗ Areas to Improve
- Administrative and billing issues
- Difficulty scheduling appointments
- Reports of rude front desk interactions
- Do they accept Medi-Cal?
- How do I handle billing disputes?
The staff goes out of their way to make you feel welcome.
Dr. Sapigao is very thorough and explains everything.
Billing communication needs improvement.
- Category Health & Medical
- City Cathedral City
- State California
- Postcode 92276
- Country United States
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