Diana Health Cookeville
317 N Hickory Ave, Cookeville, Tennessee, 38501
Diana Health in Cookeville receives highly polarized reviews. Some patients praise the compassionate care from specific providers, while many others report significant issues with administrative communication, scheduling, and a lack of consistency in care. The transition to the new model has been a point of contention for many long-term patients.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the Diana Health app for scheduling and test results, as phone communication is frequently reported as difficult.
✓ What Works Well
- Some providers are compassionate
- Modern and clean facility
- Convenient app for scheduling
✗ Areas to Improve
- Administrative communication issues
- Inconsistent quality of care
- Scheduling and wait time problems
- Why is it hard to reach the office?
- Are the providers consistent?
The staff is rude and unprofessional.
Great care, but management issues.
Billing and communication are major issues.
- Category Health & Medical
- City Cookeville
- State Tennessee
- Postcode 38501
- Country United States
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