1405 East Ridge Road, Rochester, New York, 14621
Customers are split on this spot. Many long-time fans feel the quality has taken a nosedive, citing smaller portions and inconsistent orders. However, some still find the subs tasty and the bread fresh. Service is hit or miss, with some staff being absolute legends while others seem to struggle with basic order accuracy. It is a classic case of a beloved local spot losing its touch for some, while others still find it a solid bang for the buck.
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If you want your sub made right, try to visit when the veteran staff is working; they know the drill better than the newer hires.
✓ What Works Well
✗ Areas to Improve
The bread is still the best part.
Management needs to step up and own their mistakes.
Check your bag before you leave the parking lot.