Diehl Collision of Massillon
Automobile · Collision Repair

Diehl Collision of Massillon

4321 Lincoln Way E, #2, Massillon, Ohio, 44646

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Diehl Collision of Massillon is generally well-regarded for its professional and efficient service. Many customers appreciate the clear communication, quality of repairs, and the fact that they often go above and beyond by detailing the vehicle. While there are some reports of poor communication and issues with repair quality, the majority of feedback is positive, with many customers recommending them for collision repair.

Our Review Process
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Newest
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Highest rating
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We analyze 69 public reviews for Diehl Collision of Massillon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 72/100
Pro Tip

They are very popular, so call ahead to schedule your appointment to ensure they have the capacity to handle your repair.

Insurance Assistance
Fast Turnaround
Pros & Cons

✓ What Works Well

  • Professional and efficient service
  • Quality of repairs
  • Clear communication

✗ Areas to Improve

  • Occasional communication gaps
  • Some reports of poor repair quality
  • Wait times can vary
Frequently Asked Questions
  • Do they work with insurance?
  • How long does a repair take?
  • Do they offer a warranty?
User Feedback

Great service, very professional.

They kept me updated throughout the process.

A bit pricey, but worth it for the quality.