Automobile · Collision Repair

Diehl Collision of Pittsburgh

6130 Butler St, Pittsburgh, Pennsylvania, 15201

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

Diehl Collision of Pittsburgh has a very polarized reputation. Many customers report excellent, fast service with great communication and high-quality repairs. However, there is a significant number of negative reviews citing poor workmanship, long delays, and a lack of accountability when things go wrong. It seems like a shop where you might get a perfect repair or a major headache, depending on the specific job and team assigned.

Our Review Process
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Most Relevant
17
Newest
20
Highest rating
17
Lowest rating

We analyze 74 public reviews for Diehl Collision of Pittsburgh using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Inspect your vehicle thoroughly before leaving the shop and ask for a detailed list of all parts used.

Collision Repair
Insurance Claims
Pros & Cons

✓ What Works Well

  • Fast turnaround for some
  • Friendly front desk staff
  • Good paint matching

✗ Areas to Improve

  • Inconsistent repair quality
  • Poor communication on delays
  • Lack of accountability for errors
Frequently Asked Questions
  • How long will the repair take?
  • Do you work with my insurance?
  • Can I get a loaner car?
User Feedback

My car looked brand new after the repair.

They had my car for weeks and didn't fix it right.

The communication was great throughout the process.