Dientes Community Dental Care, Commercial Way
1830 Commercial Wy, Santa Cruz, California, 95065
This Dientes location is praised for its compassionate care and ability to handle emergency cases with professionalism. Many patients feel heard and well-cared for, especially those with dental anxiety. However, there are recurring complaints about the front desk's administrative rigidity and occasional communication breakdowns, which can lead to frustration for some families.
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Be punctual; they have a strict 10-minute grace period for all appointments.
✓ What Works Well
- Compassionate and understanding doctors
- Great with children and anxious patients
- Modern, clean facility
✗ Areas to Improve
- Strict appointment confirmation policies
- Occasional front-desk rudeness
- Long wait times for scheduling
- What is your grace period for late arrivals?
- Do you accept emergency walk-ins?
The dentists are miracle workers for those with dental trauma.
The front desk needs better training on patient interaction.
Great bang for the buck regarding quality of care.
- Category Health & Medical
- City Santa Cruz
- State California
- Postcode 95065
- Country United States
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