1600 Central Dr, Suites 155 & 310, Bedford, Texas, 76022
This practice is highly regarded for its clinical expertise, with many patients finding relief after years of struggle. The providers are generally seen as caring and thorough. However, there are persistent complaints about the administrative side, including billing errors, poor phone communication, and rude front desk staff. It's a practice where the medical care is excellent, but the office management is a frequent source of frustration.
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If you have a billing issue, document every conversation and ask for a supervisor immediately if you feel you are being treated unfairly.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the billing department is a nightmare.
I finally have a diagnosis after 20 years of misery.
Great care, but the administrative side is very disorganized.