Digestive Health Partners
291 Sweeten Creek Rd, Asheville, North Carolina, 28803
This practice receives mixed reviews. Many patients praise the medical staff for their professionalism, kindness, and efficiency during procedures. However, there is a significant volume of complaints regarding the administrative side, specifically the difficulty of scheduling, lack of follow-up, and perceived uncaring attitude from the front office staff. Some patients feel like 'just a number' in a large system.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, be prepared to be your own advocate and follow up repeatedly for test results.
✓ What Works Well
- Professional and kind medical staff
- Efficient procedure process
- Modern and clean facilities
✗ Areas to Improve
- Extremely difficult to schedule appointments
- Poor communication and lack of follow-up
- Perceived lack of empathy from admin staff
- Why can't I get a call back for my test results?
- Is it possible to schedule a telehealth visit?
Great doctors, but the office is a nightmare
Efficient care, but administrative hurdles are real
Feels like a corporate assembly line
- Category Health & Medical
- City Asheville
- State North Carolina
- Postcode 28803
- Country United States
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