DiMarco & Associates LLC
9953 E Washington St, Chagrin Falls, Ohio, 44023
DiMarco & Associates is generally praised for its high-quality workmanship, professional staff, and family-owned business values. Many customers appreciate their expertise in complex systems and their responsiveness during emergencies. However, there are some notable complaints regarding scheduling errors, late arrivals, and poor driving behavior by staff, which detract from an otherwise strong reputation.
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Ask about their annual maintenance package; it provides priority care and tune-ups that many long-term clients find valuable.
✓ What Works Well
- Expertise in high-velocity HVAC systems
- Professional and courteous installation crews
- Responsive to emergency service calls
✗ Areas to Improve
- Occasional scheduling and communication issues
- Reports of late arrivals
- Concerns about driver behavior
- Do you offer annual maintenance packages?
- Can you handle complex, older home systems?
They truly take pride in their work.
Great family-owned business.
Scheduling can be hit or miss.
- Category Home Services
- City Chagrin Falls
- State Ohio
- Postcode 44023
- Country United States
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