Direct Auto Insurance
7317 E Colonial Dr, Orlando, Florida, 32807
Direct Auto Insurance is a mixed bag. Many customers love the personalized service from specific agents like Regina Laut, who is frequently mentioned as a standout. However, there are recurring complaints about administrative issues, such as cancellation difficulties and long wait times. It seems to be a place where the individual agent makes all the difference.
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If you have a specific agent you trust, stick with them for all your needs to ensure consistency.
✓ What Works Well
- Regina Laut is excellent
- Easy to get a quote
- Affordable options
✗ Areas to Improve
- Difficult cancellation process
- Long wait times
- Inconsistent customer service
- How do I cancel my policy?
- Why is my bill higher than expected?
Regina is the best, she saved my day.
The office is hard to reach sometimes.
Good rates, but watch the administrative side.
- Category Financial Services
- City Orlando
- State Florida
- Postcode 32807
- Country United States
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