Direct Auto Insurance
Financial Services · Auto Insurance

Direct Auto Insurance

2107 Caton St, Suite A, New Orleans, Louisiana, 70122

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

Direct Auto Insurance on Caton St receives mixed reviews. While many customers praise specific agents like Laureen Reeve and Diamond for their professionalism and helpfulness, others report frustration with customer service and communication issues.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
11
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 84/100
Staff Helpfulness 86/100
Pro Tip

Ask for specific agents like Laureen or Diamond for a more consistent and positive experience.

Competitive rates
Convenient location
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable agents
  • Competitive pricing
  • Clean office environment

✗ Areas to Improve

  • Inconsistent customer service
  • Long wait times
  • Communication gaps
Frequently Asked Questions
  • How can I get a quote for my vehicle?
  • What does my policy cover?
User Feedback

Laureen is thorough and honest.

They found me the lowest price around.

Some staff members can be dismissive.

Location Details
Street: 2107 Caton St, Suite A
Neighborhood: Gentilly
City: New Orleans
State: Louisiana
Postcode: 70122
Country: United States
Location
2107 Caton St Suite A, New Orleans, LA 70122
Quick Info
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