210 MS-12, Suite F, Starkville, Mississippi, 39759
This agency is frequently praised for its friendly and helpful staff, with many clients highlighting specific agents like Whitney Quinn for their exceptional customer service. The process of getting a quote and starting a policy is often described as quick and easy. However, there are significant concerns regarding roadside assistance and claim handling, with some clients reporting poor experiences when they needed help the most. While the agency is great for getting set up, some users suggest caution regarding the reliability of their support services.
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If you need roadside assistance, keep your receipts and follow up immediately if the service fails.
✓ What Works Well
✗ Areas to Improve
Whitney Quinn is the best, she is so sweet.
Great for getting insured quickly, but be careful with claims.
The staff is nice, but the roadside assistance failed me.