100 W Walnut Ave, Suite 150, Dalton, Georgia, 30720
The feedback for this agency is quite mixed. Many clients have had excellent experiences with specific agents like Guadalupe and Micah, praising their professionalism, patience, and ability to find great rates. However, there are significant complaints regarding the company's roadside assistance and overall communication when issues arise. Some customers feel that the service is great until a problem occurs, at which point it becomes difficult to get help. It seems like a good place for sales and quotes, but some users have had trouble with the support side of things.
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If you need roadside assistance, be prepared for potential delays and consider having a backup plan.
✓ What Works Well
✗ Areas to Improve
Guadalupe is amazing and very helpful.
The sales process is great.
Support and roadside assistance need work.