Direct Auto Insurance
Financial Services · Insurance Agency

Direct Auto Insurance

2052 S Independence Blvd, # 3, Virginia Beach, Virginia, 23453

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

This agency is widely praised for its friendly and professional staff, especially Antoinette 'Toni' Shuler. Many clients appreciate the quick and efficient service, and the effort the team makes to find the best rates. While there are a few reports of poor customer service, the majority of customers are very satisfied with the value and support they receive. It is a popular choice for those looking for straightforward insurance assistance.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
16
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 88/100
Pro Tip

Ask for Antoinette 'Toni' Shuler if you want a fast and thorough agent who is highly praised for her knowledge.

Fast service
Competitive rates
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Quick and efficient service
  • Good at finding competitive rates

✗ Areas to Improve

  • Occasional reports of rude behavior
  • Some issues with communication
Frequently Asked Questions
  • Can you help me lower my insurance bill?
  • How do I update my policy?
User Feedback

Toni is spot on with her service.

Great bang for the buck on auto insurance.

The team is very knowledgeable and patient.

Location Details
Street: 2052 S Independence Blvd, # 3
Neighborhood: Virginia Beach
State: Virginia
Postcode: 23453
Country: United States
Location
2052 S Independence Blvd # 3, Virginia Beach, VA 23453
Quick Info
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