Direct Improvements
111 W Jackson Blvd, Unit 1700, Chicago, Illinois, 60604
Direct Improvements receives mixed reviews, with many customers praising their responsiveness and ability to handle complex HVAC issues, especially those involving home warranties. Technicians are often described as professional and informative. However, there are notable complaints regarding communication, late arrivals, and some instances of poor workmanship or unresolved issues. While many find them to be a great value, others have had frustrating experiences that led them to seek help elsewhere.
We analyze 68 public reviews for Direct Improvements using our data models and filter out spam to highlight only authentic feedback.
They are a strong choice for home warranty claims, but ensure you get clear confirmation of appointment times.
✓ What Works Well
- Responsive and quick to schedule
- Good at navigating home warranty claims
- Professional and informative technicians
✗ Areas to Improve
- Inconsistent communication
- Occasional late arrivals
- Some reports of unresolved technical issues
- Do you work with American Home Shield?
- Why was the technician late?
- Can you fix a furnace that others couldn't?
They saved the day when others couldn't.
Good service, but communication needs work.
Hit or miss depending on the technician.
- Category Home Services
- Neighborhood Loop
- City Chicago
- State Illinois
- Postcode 60604
- Country United States
