DirectDerm
165 St Dominics Dr, Ste 120, Manteca, California, 95337
This clinic has a polarized reputation. While some patients love Dr. Wong for his expertise and kindness, many others struggle with the tele-health-heavy model and poor administrative communication. Long hold times and difficulty getting prescriptions approved are common complaints, making it a frustrating experience for those needing consistent care.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online portal for routine requests rather than calling, as phone support is notoriously slow.
✓ What Works Well
- Dr. Wong is highly regarded
- Convenient app-based photo consultations
- Friendly medical assistants
✗ Areas to Improve
- Extremely long phone hold times
- Difficult to reach the office directly
- Inconsistent prescription and lab follow-ups
- Why can't I talk to a real person?
- Is this just a photo-taking service?
Dr. Wong is great, but the corporate office is a mess.
Scheduling is a total headache.
Good for simple issues, bad for complex ones.
- Category Health & Medical
- City Manteca
- State California
- Postcode 95337
- Country United States
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