Discount Tire
20804 S Cicero Ave, Matteson, Illinois, 60443
This Discount Tire location is generally praised for its friendly, professional, and efficient service. Many customers appreciate the free tire checks and the staff's willingness to go above and beyond. However, there are significant complaints about long wait times, even with appointments, and some reports of poor workmanship or upselling. It is a popular spot, so it can get very busy, which seems to be the main source of frustration for customers.
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Always make an appointment and try to arrive early in the day to minimize wait times.
✓ What Works Well
- Friendly and professional staff
- Free tire checks and air
- Efficient service when not busy
✗ Areas to Improve
- Long wait times, even with appointments
- Some reports of poor workmanship
- Aggressive upselling
- Why do appointments take so long?
- Are they honest about repairs?
- How can I avoid the long wait?
Great service, but bring patience.
Make an appointment to save time.
Staff is generally very helpful.
- Category Automobile
- Neighborhood Matteson
- City Matteson
- State Illinois
- Postcode 60443
- Country United States
