Discover Smiles Pediatric Dentistry
2187 Jolly Rd, Suite A, Okemos, Michigan, 48864
Discover Smiles is highly praised for its kid-friendly environment and the patience of its staff. Many parents feel their children are in great hands. However, there are significant, recurring complaints about billing errors, aggressive sales tactics, and poor communication from the front office, which have led to many families leaving the practice.
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Always get a second opinion if you are told your child needs extensive, expensive work.
✓ What Works Well
- Kid-friendly environment
- Patient and kind staff
- Great with anxious children
✗ Areas to Improve
- Frequent billing errors
- Aggressive sales tactics
- Poor front office communication
- Why is my bill so high?
- Do you accept my insurance?
Great for kids, bad for billing.
They push unnecessary work.
Staff is amazing, management is not.
- Category Health & Medical
- City Okemos
- State Michigan
- Postcode 48864
- Country United States
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