3415 N Heritage Pkwy, Sherman, Texas, 75092
Patients absolutely love the medical providers, especially Diane Keahey, describing them as caring, knowledgeable, and attentive. However, the front office staff is a consistent source of frustration, with many reports of unanswered phones and poor communication. It is a classic case of excellent clinical care being undermined by a struggling administrative team.
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If you have an urgent prescription issue, try visiting the office in person, as phone communication is unreliable.
✓ What Works Well
✗ Areas to Improve
Diane is the best, but the staff needs help.
Great care, but impossible to reach.
They really listen to your concerns.