DMC Primary Care at Bedford
160 S River Rd, Bedford, New Hampshire, 03110
DMC Primary Care in Bedford has a loyal patient base that appreciates the thoroughness of doctors like Dr. Fitzgerald and Dr. Hilton. However, the practice is plagued by significant administrative issues, including rude front desk staff, poor phone communication, and billing errors. It is a high-quality clinical environment hampered by poor office management.
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Use the patient portal for communication rather than calling, as phone lines are often unresponsive.
✓ What Works Well
- Thorough and knowledgeable doctors
- Modern and clean facility
- Good clinical outcomes
✗ Areas to Improve
- Rude front desk staff
- Difficult phone communication
- Billing and refill department issues
- Why is it so hard to get a refill?
- Are the receptionists always this rude?
My doctor is great, but the office is a nightmare.
Great clinical care, but admin needs a total overhaul.
I feel like a number, not a patient.
- Category Health & Medical
- City Bedford
- State New Hampshire
- Postcode 03110
- Country United States
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