DMC Primary Care at Londonderry
50 Michels Wy, Londonderry, New Hampshire, 03053
Patients generally love the individual doctors, citing them as thorough and caring. However, the administrative side is a total mess, with long wait times and rude reception staff. Many feel the practice has grown too fast, leading to a impersonal, factory-like experience. The walk-in service is a frequent point of frustration due to poor communication.
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Avoid the walk-in clinic if you have a tight schedule; book an appointment weeks in advance to ensure you actually see your preferred provider.
✓ What Works Well
- Highly skilled and compassionate physicians
- Clean and modern facility
- Efficient check-in technology
✗ Areas to Improve
- Extremely rude and dismissive reception staff
- Long wait times for appointments
- Poor administrative follow-up
- Why is it so hard to get a human on the phone?
- Are walk-in hours actually reliable?
Doctors are great, but the front desk needs a total overhaul.
Feels like they prioritize profit over patient care.
Communication is spot on with doctors, but non-existent with admin.
- Category Health & Medical
- City Londonderry
- State New Hampshire
- Postcode 03053
- Country United States
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