330 Oregon Ave, Philadelphia, Pennsylvania, 19148
The clinical staff and doctors receive high praise for their gentle, kid-friendly approach, making dental visits less scary for children. However, the front desk operations are a major pain point, with many reports of long hold times, rude interactions, and scheduling errors. While the medical care is top-notch, the administrative side often leaves parents feeling frustrated.
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Try to schedule appointments early in the day to avoid the afternoon rush and potential front desk bottlenecks.
✓ What Works Well
✗ Areas to Improve
Great dentists, but the front desk needs training.
My kids actually love going to the dentist here.
Phone service is a total nightmare.