Doc Care Q1- Primary Care, Urgent Care & Telemedicine
Health & Medical · Primary Care

Doc Care Q1- Primary Care, Urgent Care & Telemedicine

66-55 Fresh Pond Rd, Ridgewood, New York, 11385

Google Maps Updated: 13 May 2026
Authenticity Score: 76/100
About

Patients generally appreciate the care provided by specific doctors like Dr. Vilsaint and Dr. Bigman, noting their professionalism and kindness. However, there are significant complaints regarding front desk service, long wait times, and billing transparency. It is a busy practice where the quality of administrative support often detracts from the medical care.

Review Summary
20
Most Relevant
14
Newest
0
Highest
20
Lowest
Total Reviews Analyzed: 54
Performance Scores
Medical Expertise 82/100
Admin Efficiency 50/100
Pro Tip

Request a PDF of your results if you have trouble getting a call back.

Primary care focus
Telemedicine available
Pros & Cons

✓ What Works Well

  • Caring and professional doctors
  • Thorough exams
  • Clean facility

✗ Areas to Improve

  • Poor customer service
  • Long wait times
  • Billing and communication issues
Frequently Asked Questions
  • Why can't I reach the office?
  • Are there hidden fees?
User Feedback

Dr. Vilsaint is excellent

Front desk needs better training

Scheduling is difficult

Location Details
Street: 66-55 Fresh Pond Rd
Neighborhood: Ridgewood
City: Ridgewood
State: New York
Postcode: 11385
Country: United States
Location
66-55 Fresh Pond Rd, Ridgewood, NY 11385
Quick Info
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