DOCS Dermatology | Springfield
187 S Tuttle Rd, Springfield, Ohio, 45505
Patients are divided; many love Dr. Trotter and her team for their thoroughness and kindness, while others report significant issues with billing, long wait times, and poor communication from the front office. The clinical care is often rated highly, but the administrative side of the practice is a frequent source of frustration.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before your appointment to avoid surprise billing.
✓ What Works Well
- Thorough and knowledgeable doctors
- Kind and professional clinical staff
- Effective treatment plans
✗ Areas to Improve
- Billing and insurance issues
- Long wait times
- Poor phone communication
- Are you in-network with my insurance?
- Why was I billed this amount?
Great doctor, terrible billing department
Worth the wait for the care
Communication needs improvement
- Category Health & Medical
- City Springfield
- State Ohio
- Postcode 45505
- Country United States
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