926 Chapel St, New Haven, Connecticut, 06510
DOCS Urgent Care in New Haven receives highly polarized reviews. While some patients appreciate the quick, clean, and friendly service, many others are frustrated by the reliance on virtual/telehealth visits when they expected in-person care. Significant complaints exist regarding billing transparency, follow-up communication, and the inability to reach the office by phone.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask specifically if a provider will be physically on-site before booking your appointment.
✓ What Works Well
✗ Areas to Improve
Great for quick tests, but don't expect a physical exam.
The staff is sweet, but the system is broken.
Avoid if you need actual medical attention.