Doctor Rich
4501 N Mesa St, El Paso, Texas, 79912
Patients consistently rave about the medical expertise of Dr. Farnam and NP Vilma Bohlmann, highlighting their thoroughness and bedside manner. The clinical care is described as life-changing for many. Conversely, the front office staff faces heavy criticism for being rude, unorganized, and difficult to reach. While the medical outcomes are spot on, the administrative experience is a major pain point.
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The clinical staff is top-notch, but clarify all billing and parking procedures before your visit to avoid surprises.
✓ What Works Well
- Excellent surgical outcomes
- Compassionate NP care
- Thorough explanations
✗ Areas to Improve
- Rude front desk staff
- Long wait times in exam rooms
- Billing and parking confusion
- Why is there a charge for an NP visit?
- How do I get the front desk to answer?
Dr. Farnam is a hero, but the front office needs a total overhaul.
Vilma Bohlmann is the best NP I've ever seen.
Great medical care, just prepare for a frustrating check-in.
- Category Health & Medical
- City El Paso
- State Texas
- Postcode 79912
- Country United States
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