303 Bay Park Square, #976, Green Bay, Wisconsin, 54304
Patients generally appreciate the thorough eye exams and friendly doctors at this location. Many find the service to be quick and the staff helpful in selecting frames. However, there are recurring complaints about billing transparency, insurance issues, and pushy sales tactics. Some patients feel the administrative side of the business could be more ethical.
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✓ What Works Well
✗ Areas to Improve
Dr. Hanseter is excellent and very thorough.
Great exam, but the sales process felt pushy.
Staff is friendly, but billing is confusing.