763 Eastview Mall, Space 160, Victor, New York, 14564
This location has a very mixed reputation. While many customers praise the friendly and helpful staff, others report significant issues with wait times, high-pressure sales tactics, and poor communication. The quality of the eye exams is generally well-regarded, but the retail experience can be frustrating for some.
Be prepared for potential upsells and clarify all insurance coverage details before committing to a purchase.
✓ What Works Well
✗ Areas to Improve
Sam and Sandra are often praised for their service.
Some doctors are described as dismissive.
Billing and insurance transparency needs improvement.