2861 Madison Ave, Granite City, Illinois, 62040
This urgent care is frequently praised for its speed, efficiency, and friendly staff. Many patients appreciate the quick turnaround and the fact that the providers actually listen. However, there are significant complaints about billing transparency, long wait times during peak hours, and occasional issues with front desk staff being dismissive or rude.
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Always ask for a written estimate of costs before any procedure, as billing can sometimes be higher than the initial quote.
✓ What Works Well
✗ Areas to Improve
In and out in 20 minutes, great experience.
The staff is sweet, but the billing is a nightmare.
Great care, but they need to be more transparent about costs.