1234 FM 407, Ste 200, Northlake, Texas, 76226
Patients generally appreciate the quick, efficient, and friendly care provided at this urgent care. Many find the staff to be compassionate and the facility clean. However, there are recurring complaints about billing transparency, occasional rude front desk interactions, and some instances of misdiagnosis. It's a convenient option for minor issues, but some patients feel the administrative side needs improvement.
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Always ask for a clear explanation of costs and potential tests before they are performed.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on with their care
Great bang for the buck for urgent needs
Staff needs to be more professional