Retail & Malls · Discount Retail
Dollar General
5405 Pleasant Ridge Rd, Knoxville, Tennessee, 37912
Google Maps
Updated: 20 May 2026
Authenticity Score: 68/100
About
This Dollar General is a very polarizing location. While some customers love the friendly staff and clean store, others have had extremely negative experiences with management and customer service. It is a spot where your experience can vary wildly depending on who is working.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
15
Lowest rating
We analyze 70 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
60/100
Crowd Management
55/100
Pro Tip
Check your receipt carefully, as pricing errors are a common complaint at this location.
Convenient Location
Discount Prices
Pros & Cons
✓ What Works Well
- Friendly staff
- Clean store
- Convenient location
✗ Areas to Improve
- Rude management
- Customer service issues
- Pricing errors
Frequently Asked Questions
- Is the store open?
- Is the staff helpful?
- Are the prices accurate?
User Feedback
Great for quick needs
Management needs training
Staff is hit or miss
Quick Info
- Category Retail & Malls
- Neighborhood Knoxville
- City Knoxville
- State Tennessee
- Postcode 37912
- Country United States
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