Retail & Malls · Discount Retail
Dollar General
3103 Kernersville Rd, Winston-Salem, North Carolina, 27107
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Updated: 20 May 2026
Authenticity Score: 68/100
About
This store is frequently criticized for being messy, understocked, and having poor customer service. While some customers have had positive experiences, the majority of reviews highlight significant issues with store organization and staff attitude. It is often described as a last-resort shopping option.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
19
Lowest rating
We analyze 71 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
30/100
Crowd Management
25/100
Pro Tip
Check the store's status before heading out, as hours can be inconsistent.
Cleanliness: Low
Stocking: Poor
Pros & Cons
✓ What Works Well
- Convenient location
- Some friendly staff
- Good prices
✗ Areas to Improve
- Messy store
- Empty shelves
- Poor customer service
Frequently Asked Questions
- Why is the store so messy?
- Is it open?
- Why is the service so slow?
User Feedback
It's a disaster.
The staff is trying, but they need more help.
Only go if you absolutely have to.
Quick Info
- Category Retail & Malls
- Neighborhood Winston-Salem
- City Winston-Salem
- State North Carolina
- Postcode 27107
- Country United States
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