Dollar General
104 Laker Ln, Rocky Top, Tennessee, 37769
Customers are frustrated by frequent stock issues, long checkout lines, and inconsistent store hours. While some staff members are praised for being friendly and helpful, many reviews highlight poor management and a lack of cleanliness. The store is often described as cluttered with unstocked merchandise. Despite these issues, some locals appreciate the convenience of the location. Overall, the experience is hit-or-miss depending on the shift.
We analyze 75 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.
Check the aisles for stock carts before heading to the back; items you need are often sitting in boxes waiting to be shelved.
✓ What Works Well
- Convenient location
- Some friendly staff
- Good for quick essentials
✗ Areas to Improve
- Frequent out-of-stock items
- Long checkout lines
- Cluttered aisles
- Why are the shelves always empty?
- Why do they close early?
- Is the self-checkout working?
Management needs to prioritize stocking shelves over office time.
Staff are often overwhelmed and underpaid.
The store layout is frequently blocked by carts.
- Category Retail & Malls
- City Rocky Top
- State Tennessee
- Postcode 37769
- Country United States
