Retail & Malls · Discount Retail
Dollar General
11234 Five-L Dr, Berlin, Maryland, 21811
Google Maps
Updated: 20 May 2026
Authenticity Score: 74/100
About
This store has a very mixed reputation. While some customers find it clean and well-stocked, many others report rude staff, cluttered aisles, and poor management. It is a convenient location, but the shopping experience is often described as frustrating due to the lack of organization and poor customer service.
Our Review Process
20
Most Relevant
11
Newest
14
Highest rating
18
Lowest rating
We analyze 63 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
65/100
Crowd Management
45/100
Pro Tip
Check your coupons before you go, as the system can be finicky.
Stocked
Busy
Pros & Cons
✓ What Works Well
- Convenient location
- Good prices
- Clean and well-ordered (sometimes)
✗ Areas to Improve
- Rude staff
- Cluttered aisles
- Poor management
Frequently Asked Questions
- Why is the staff so rude?
- Do you have this in stock?
- Why are the aisles blocked?
User Feedback
Staff is hit or miss
Store is often a mess
Great for quick needs
Quick Info
- Category Retail & Malls
- Neighborhood Berlin
- City Berlin
- State Maryland
- Postcode 21811
- Country United States
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