Retail & Malls · Discount Retail
Dollar General
16912 Northwestern Turnpike, Augusta, West Virginia, 26704
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Updated: 20 May 2026
Authenticity Score: 70/100
About
This Dollar General is a convenient stop for the Augusta community, but it has a reputation for being hit-or-miss. While many shoppers appreciate the friendly staff and the variety of items, there are frequent complaints about clutter, stocking issues, and inconsistent service. It is a store that is well-liked but needs better management.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
10
Lowest rating
We analyze 60 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
60/100
Crowd Management
50/100
Pro Tip
Check your receipt before leaving to ensure all sales and coupons were applied correctly.
Stock Levels
Staffing
Pros & Cons
✓ What Works Well
- Convenient location
- Friendly staff
- Good prices
✗ Areas to Improve
- Cluttered aisles
- Stocking issues
- Inconsistent service
Frequently Asked Questions
- Is the store well-stocked?
- Are the aisles clear?
- Is the staff helpful?
User Feedback
Great to have in town.
Needs better organization.
Staff is very nice.
Quick Info
- Category Retail & Malls
- City Augusta
- State West Virginia
- Postcode 26704
- Country United States
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