Dollar General
Retail & Malls · Discount Retail

Dollar General

712 NW 5th St, Richmond, Indiana, 47374

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

Customers are split on this spot. Many appreciate the convenience and low prices for a quick haul. However, the service is often hit or miss, with reports of rude staff and long lines. Stock levels are inconsistent, and some shoppers find the aisles cluttered. It is a decent place for a quick trip if you catch them on a good day.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
17
Lowest rating

We analyze 67 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 65/100
Crowd Management 45/100
Pro Tip

Check your food items for freshness before buying, as some shoppers have reported expired goods.

Understaffed
High turnover
Pros & Cons

✓ What Works Well

  • Convenient location
  • Affordable prices
  • Good variety of items

✗ Areas to Improve

  • Rude staff
  • Long checkout lines
  • Inconsistent stock
Frequently Asked Questions
  • Why are the lines always so long?
  • Is the store currently open?
  • Why is the app not syncing with store inventory?
User Feedback

Staff needs better training on customer service.

The store is often cluttered with stock.

Great for quick essentials.