Dollar General
Retail & Malls · Discount Retail

Dollar General

915 W Reynolds St, Pontiac, Illinois, 61764

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

This Dollar General is a polarizing spot in Pontiac, with some customers praising the friendly staff and well-stocked shelves, while others report rude management and poor customer service. It is a convenient location for many, but the experience can vary significantly depending on the staff on duty. It is a store that seems to be trying to improve, but still has some way to go.

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Highest rating
17
Lowest rating

We analyze 69 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 60/100
Crowd Management 45/100
Pro Tip

The store is generally well-stocked, but try to avoid peak hours to ensure a better experience.

Cleanliness: Good
Staff: Mixed
Pros & Cons

✓ What Works Well

  • Good prices
  • Convenient location
  • Some friendly staff

✗ Areas to Improve

  • Rude management
  • Poor customer service
  • Inconsistent cleanliness
Frequently Asked Questions
  • Is the store clean?
  • Why is the manager rude?
  • Are they open?
User Feedback

Best DG in the area.

Manager is very rude.

Hit or miss experience.