Dolphin Medical Group
9906 US-301, Parrish, Florida, 34219
Dolphin Medical Group is highly praised for the clinical expertise of Dr. Adam Leroy and his team, who are described as compassionate and thorough. However, the practice is plagued by significant administrative issues, including rude front desk staff, long wait times, and poor communication. Many patients feel that the administrative side of the business is undermining the excellent medical care provided.
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If you have a complex medical issue, Dr. Leroy is worth the administrative headache, but be prepared to be your own advocate.
✓ What Works Well
- Excellent and compassionate doctors
- Thorough medical examinations
- Welcoming and safe environment
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times
- Poor administrative follow-up
- Why is it so hard to get a return call?
- Are the front desk staff trained in customer service?
Dr. Leroy is the best doctor I've ever had.
The front desk staff is beyond unprofessional.
Great medical care, but the administrative side is a disaster.
- Category Health & Medical
- City Parrish
- State Florida
- Postcode 34219
- Country United States
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