2400 Rogers Ave, Fort Smith, Arkansas, 72901
This agency is frequently praised for its competitive pricing and friendly staff, with many clients feeling they get great value for their money. The team is often described as helpful and quick to assist with questions. However, there are some reports of poor customer service, communication issues, and frustration with administrative tasks like adding people to policies. While many people have had a positive experience, it's worth being clear about your needs and following up to ensure everything is processed correctly.
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Always confirm any policy changes in writing to ensure they are processed correctly and avoid future confusion.
✓ What Works Well
✗ Areas to Improve
They have the best rates in town.
Very friendly and welcoming environment.
Be clear about your needs to avoid administrative errors.