Dominion Eye Associates of Chesterfield
2385 Colony Crossing Pl, Midlothian, Virginia, 23112
Dominion Eye Associates receives mixed reviews. Many patients praise the doctors, particularly Dr. Medina, for their thoroughness and expertise. However, there is a significant pattern of complaints regarding administrative issues, including difficulty reaching the office by phone, long wait times, and rude or unprofessional front-desk staff. These administrative hurdles often overshadow the quality of clinical care for many patients.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try using their patient portal or visiting in person to schedule or follow up.
✓ What Works Well
- Thorough and expert eye exams
- Professional and knowledgeable doctors
- Clean and modern office
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times for appointments
- Rude or unprofessional front-desk staff
- Why can't I reach anyone by phone?
- How long will my appointment take?
- Can I get my prescription sent elsewhere?
The doctors are great, but the office is a nightmare to deal with.
I love Dr. Medina, but I'm tired of the long waits.
Great clinical care, but the front desk needs training.
- Category Health & Medical
- City Midlothian
- State Virginia
- Postcode 23112
- Country United States
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