Food & Beverage · Pizza Chain

Domino's Pizza

11517 Shelbyville Rd, Louisville, Kentucky, 40243

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

This Domino's location receives mixed reviews, often leaning toward negative due to service and management issues. While some customers have had great, fast experiences, many report long delivery times, incorrect orders, and rude staff. It is frequently compared unfavorably to other local pizza options.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Domino's Pizza using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 65/100
Pro Tip

Use the app to track your order, but don't rely on the estimated time.

Delivery
Carryout
Pros & Cons

✓ What Works Well

  • Convenient app ordering
  • Occasional fast delivery
  • Good deals

✗ Areas to Improve

  • Frequent order errors
  • Long wait times
  • Poor customer service
Frequently Asked Questions
  • Why is my order taking so long?
  • Can I get a refund for a wrong order?
  • Is the store open?
User Feedback

Hit or miss service.

Management needs improvement.

Better options nearby.