Donald L. Hilton, Jr., MD
1139 E Sonterra Blvd, Suite 301, San Antonio, Texas, 78258
Dr. Hilton is praised for his minimally invasive techniques and warm, down-to-earth personality. Patients often feel like family, though some have had major issues with the office staff's responsiveness. It is a classic case of a brilliant doctor hampered by a front office that struggles to keep up with demand.
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✓ What Works Well
- Minimally invasive techniques
- Warm bedside manner
- Life-changing results
✗ Areas to Improve
- Unresponsive office staff
- Long wait times
- Confusing portal system
- How do I get my MRI results to him?
- Why is it so hard to get a callback?
He gave me my life back, but the staff is a headache.
Top-tier surgeon, bottom-tier office communication.
Worth the wait, but bring your patience for the front desk.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78258
- Country United States
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