460 Oberlin Elyria Rd, Elyria, Ohio, 44035
Reviews for Don's are extremely mixed. Many customers praise the quick, friendly, and professional service provided by specific drivers like Brandon and Mike. However, a significant number of negative reviews cite long wait times, rude phone staff, and poor communication. Some customers feel the company is unreliable, especially when dealing with third-party roadside assistance. It seems to be a company where your experience depends heavily on which driver or staff member you interact with.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are using them through a third-party roadside service, confirm the ETA directly with the shop to manage expectations.
✓ What Works Well
✗ Areas to Improve
Brandon is a hero
Phone staff can be dismissive
Hit or miss service